ACI Motor Freight review

The crate containing my replica kit was delivered to Houston and cleared Customs several days ago and was set to be picked up by ACI Motor Freight and taken to either their warehouse in Irving TX or delivered to me.

First I was told that if I picked it up from the warehouse I could get a credit, but later that was changed to an additional charge if I had it dropped off to my home.

They then reclassified the shipment which brought the price up nearly 25%.

They then missed the scheduled pick up date and gave various reasons as to why.

I tried to contact them but all I got was either a phone that was never picked up or a busy signal (and I tried multiple times).

They missed the next pick up day (today) and put me at risk of incurring storage fees at the port.

It was at that time that I instructed my shipping coordinator to fire them and find someone else.

Not sure if this was just a hangover from the holidays that caused all of this, but I would steer far clear of ACI Motor Freight if you plan to import your car/kit into Houston.
 
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