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RCR Forum - RCR40/SLC/917/Superlite Aero Sponsored by Race Car Replicas.

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Old 27th November 2017, 04:14 PM   #1
vdshenoy
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RCR phone or email contact - anyone have any luck?

Anyone been in touch with Vicki, Kristin or Fran recently?

I've been unable to get a hold of anyone there for a couple weeks now - phone and email.

Edit: I just sent them a message on Facebook too - hoping I can get through.

- Ven

Last edited by vdshenoy; 27th November 2017 at 04:20 PM.
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Old 27th November 2017, 04:30 PM   #2
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Re: RCR phone or email contact - anyone have any luck?

I been trying to talk to Fran regarding the status of my car for weeks now no luck either
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Old 27th November 2017, 06:04 PM   #3
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Re: RCR phone or email contact - anyone have any luck?

I spoke with Vicki today... my guess is that they're digging out from the Thanksgiving holiday.
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Old 29th November 2017, 08:02 PM   #4
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Re: RCR phone or email contact - anyone have any luck?

YES, go through RCR/Vicki. She is pretty on top of things and will typically respond quicker. I have been in constant contact with her the last 3 weeks.
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Old 30th November 2017, 07:30 PM   #5
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Re: RCR phone or email contact - anyone have any luck?

No issues here. Car delivered a week or two ago. I think they are covered up in business and thats good for all of us.
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Old 4th December 2017, 07:46 PM   #6
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Re: RCR phone or email contact - anyone have any luck?

Quote:
Originally Posted by vdshenoy View Post
Anyone been in touch with Vicki, Kristin or Fran recently?

I've been unable to get a hold of anyone there for a couple weeks now - phone and email.

Edit: I just sent them a message on Facebook too - hoping I can get through.

- Ven
Small world.

I'm pretty close by, in Austin.

I have a P4 on order since March 20th.

What car are you getting?

I talked to Vicki just before Thanksgiving. All seems to be well there, but they are BUSY!
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Old 5th December 2017, 05:04 PM   #7
vdshenoy
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Re: RCR phone or email contact - anyone have any luck?

I ordered a MK1 GT40 in April 2016. Picked up in Dec 2016. Some parts that I had paid for when ordered were unavailable for pickup when I arrived. Now one of the parts is ready (at the vendor who is luckily in Austin), and I'm just trying to schedule picking it up. Vendor will not release without contact with them.

Sadly, I haven't had luck getting a hold of Vicki by email or phone yet. Fran sent me an email, but I haven't been able to get a hold of him since either.

If anyone talks to them, please let them know Ven from Austin has been trying to get a hold of them for a couple weeks now.

Last edited by vdshenoy; 5th December 2017 at 05:20 PM.
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Old 5th December 2017, 08:25 PM   #8
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Re: RCR phone or email contact - anyone have any luck?

Have had two emails with Kristin, both with quick response--same or next day as late as yesterday
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Old 8th December 2017, 09:16 AM   #9
vdshenoy
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Re: RCR phone or email contact - anyone have any luck?

Not too sure why I'm being ignored then. I can show you guys many unreplied emails, Facebook messages and call logs.
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Old 8th December 2017, 04:52 PM   #10
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Cool Re: RCR phone or email contact - anyone have any luck?

I just called the RCR main number and just got voicemail. Humm.
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Old 13th December 2017, 10:01 PM   #11
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Re: RCR phone or email contact - anyone have any luck?

I have been e-mailing Fran. He just had eye surgery, and they got a lot of snow. Give them some time to reply.
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Old 14th December 2017, 02:00 PM   #12
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Re: RCR phone or email contact - anyone have any luck?

They are busy taking care of customers. Probably need more office help. And then kit costs go up, and complaints.
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Old 14th December 2017, 04:37 PM   #13
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Re: RCR phone or email contact - anyone have any luck?

All is good in RCR land today..
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Old 15th December 2017, 01:42 PM   #14
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Re: RCR phone or email contact - anyone have any luck?

Finally heard back from Vicki a couple days back and took care of it. Thanks.

Best to Fran on quick recovery from his surgery.
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