I used to run a couple of successful businesses in the '70's '80's and '90's before I quit the world of manufacturing and service and became a 'consultant.
In my day, goods I manufactured (high end pro audio systems), imported, or serviced all had a value in terms of the skills involved in design and manufacturer and ultimately the quality offered to and enjoyed by the end user.
I just bought a middle of the range Sharp Microwave Oven, as I am getting near the point I cannot cook by conventional (heat) means any longer. I usually buy 'B' stock or manufacturer refurbished items not just because they represent a considerable saving, but they are generally absolutely serviceable, and why not.
When I unpacked it, the glass door was found to be broken. I contacted the seller who was quite upset that I had suffered unduly and promised to ship another one immediately. I told him that as I had not removed the original one from it's packaging, the swap over would be simple.
He said "no, I can't do that - just dispose of it as you see fit"
This is a brand new unit with a broken glass door and I'm to chuck it away?
Call me naive but isn't this crazy economics?
I now have three microwaves. The one I'm replacing (which still works fine but less powerful) the new one with the broken glass door, and the new new one which just arrived. I'm sure that the little old man with the rice bowl is ever so grateful for my massive microwave consumption but I'm heading for the landfill site with two of them...