There are some folks here that really bend over backwards to help people out even if they didn't buy their car/kit from them. Fran for instance. Not all do that I have found.
I've always defended Tornado when things like suspension issues came up and said that they seemed to have good products and I planned to buy some parts from them. Well, that time arrived and I sent and email asking about their rear bulkhead window (which looks pretty nice the way it is framed in BTW) and some body fasteners.
I got a reply back saying that "Sorry but we do not support other manufacturers products".
They have the right to refuse service to anyone but I am kind of shocked that they really did it since Andy Sheldon is on record (will try to find where I saw that and post a link here) saying that he would sell to people who did not buy an entire kit from him.
Anyway, it's not so much a knock on them as it is just a "heads up" not to bother wasting your time with them if you didn't buy a kit from them.
I've always defended Tornado when things like suspension issues came up and said that they seemed to have good products and I planned to buy some parts from them. Well, that time arrived and I sent and email asking about their rear bulkhead window (which looks pretty nice the way it is framed in BTW) and some body fasteners.
I got a reply back saying that "Sorry but we do not support other manufacturers products".
They have the right to refuse service to anyone but I am kind of shocked that they really did it since Andy Sheldon is on record (will try to find where I saw that and post a link here) saying that he would sell to people who did not buy an entire kit from him.
Anyway, it's not so much a knock on them as it is just a "heads up" not to bother wasting your time with them if you didn't buy a kit from them.