Not understanding the delivery process, looking for help.

[Klaf]

I paid 50% down payment then 50% when it was ready to be delivered. I live 2 hours from RCR and visited a couple of times. The place was filled with rolling chassis. While I was there a trailer dropped the fiberglass for 2 cars. Those are made in Canada and that seems to be the bottleneck. Mine was the next in the queue and it took another 4 weeks. But I did have them fitted to the car. I took delivery in July and still don’t have all the parts.

 

[Rob]

Hello all,

I am unfortunately in a bit of a groundhogs day here. I would love to hear others input as to their experience from purchase to delivery of their car.

- I ordered my car September of 2022. Nothing fancy, just straight off the order sheet.

- I went off and started a different project that wrapped up July of 2023.

- In June of 2023 I heard from Fran that the car would be ready mid to end of September.

- The beginning of September I called to see if we were still on track for delivery and Vickie put me on hold to check and came back with a yes, end of month, and that I should order tires. She also gave me contact info for preferred transporters. (this was also when I started my build thread)

- I engaged with the transporter and began prepping the bay that the SL-C will be living in.

- September 29th comes and I receive a request for Progress Payment, but not full payment, which puzzled me as I was expecting to pay the full remaining amount and receive a pickup date that I could relay to the transport company who I have all T'd up.

- Talk to Vickie and it appears that the new date will be end of October, no problem, I pay my Progress Payment and change my schedule around a bit for an end of October delivery.

- Mid October comes and I reach out again for an update and I am told, end of November, beginning of December.

- It is the same story in December, "it will be end of January". Well, here we are at the end of January and I cant get anyone on the phone, I cant get an email, I am in the dark.

I have been patient and given them space to work, but if you tell me I will be needing to arrange for delivery in weeks, that means I need to do a lot of things to prep for it. When I don't hear from you as the delivery time approaches, I am going to call you.

I honestly just don't get what's going on. Last I spoke with Vickie I asked if there was something holding the car up and she said no, but would check and get back to me. That was the last communication I had with anyone at RCR.

Would love to better understand the situation, any help would be greatly appreciated. This post marks 1 year 4 months from deposit.

Fran, any light you can shed on the situation would be wonderful.

Thank you all,
Ian

I placed my order October 2023.
I'm still waiting on big items.
No real dates for balance of my parts.
All paid for.
I am still waiting and wondering if I should source the parts myself.
But why should anyone have too.
I now see I'm not the only one.
What I have received is top notch and no complaints.

 

[Dave]

Hello all,

I am unfortunately in a bit of a groundhogs day here. I would love to hear others input as to their experience from purchase to delivery of their car.

- I ordered my car September of 2022. Nothing fancy, just straight off the order sheet.

- I went off and started a different project that wrapped up July of 2023.

- In June of 2023 I heard from Fran that the car would be ready mid to end of September.

- The beginning of September I called to see if we were still on track for delivery and Vickie put me on hold to check and came back with a yes, end of month, and that I should order tires. She also gave me contact info for preferred transporters. (this was also when I started my build thread)

- I engaged with the transporter and began prepping the bay that the SL-C will be living in.

- September 29th comes and I receive a request for Progress Payment, but not full payment, which puzzled me as I was expecting to pay the full remaining amount and receive a pickup date that I could relay to the transport company who I have all T'd up.

- Talk to Vickie and it appears that the new date will be end of October, no problem, I pay my Progress Payment and change my schedule around a bit for an end of October delivery.

- Mid October comes and I reach out again for an update and I am told, end of November, beginning of December.

- It is the same story in December, "it will be end of January". Well, here we are at the end of January and I cant get anyone on the phone, I cant get an email, I am in the dark.

I have been patient and given them space to work, but if you tell me I will be needing to arrange for delivery in weeks, that means I need to do a lot of things to prep for it. When I don't hear from you as the delivery time approaches, I am going to call you.

I honestly just don't get what's going on. Last I spoke with Vickie I asked if there was something holding the car up and she said no, but would check and get back to me. That was the last communication I had with anyone at RCR.

Would love to better understand the situation, any help would be greatly appreciated. This post marks 1 year 4 months from deposit.

Fran, any light you can shed on the situation would be wonderful.

Thank you all,
Ian

Unfortunately, I have seen way too many stories just like this of rolling delivery dates and poor communication to paying customers from RCR. SMH...

 

[Bill Kearley]

CAV, is also guilty of a lot of lie's, manipulation and BS in a big way !!

 

[Steve]

Ordered 9/2018
(covid... yaaaaaaaaay)
Delivered 3/2022

Full build - Chasis, mechanical (motor, trans, wiring), and body (raw), no interior beyond tub

 

[Rob]

Hello all,

I am unfortunately in a bit of a groundhogs day here. I would love to hear others input as to their experience from purchase to delivery of their car.

- I ordered my car September of 2022. Nothing fancy, just straight off the order sheet.

- I went off and started a different project that wrapped up July of 2023.

- In June of 2023 I heard from Fran that the car would be ready mid to end of September.

- The beginning of September I called to see if we were still on track for delivery and Vickie put me on hold to check and came back with a yes, end of month, and that I should order tires. She also gave me contact info for preferred transporters. (this was also when I started my build thread)

- I engaged with the transporter and began prepping the bay that the SL-C will be living in.

- September 29th comes and I receive a request for Progress Payment, but not full payment, which puzzled me as I was expecting to pay the full remaining amount and receive a pickup date that I could relay to the transport company who I have all T'd up.

- Talk to Vickie and it appears that the new date will be end of October, no problem, I pay my Progress Payment and change my schedule around a bit for an end of October delivery.

- Mid October comes and I reach out again for an update and I am told, end of November, beginning of December.

- It is the same story in December, "it will be end of January". Well, here we are at the end of January and I cant get anyone on the phone, I cant get an email, I am in the dark.

I have been patient and given them space to work, but if you tell me I will be needing to arrange for delivery in weeks, that means I need to do a lot of things to prep for it. When I don't hear from you as the delivery time approaches, I am going to call you.

I honestly just don't get what's going on. Last I spoke with Vickie I asked if there was something holding the car up and she said no, but would check and get back to me. That was the last communication I had with anyone at RCR.

Would love to better understand the situation, any help would be greatly appreciated. This post marks 1 year 4 months from deposit.

Fran, any light you can shed on the situation would be wonderful.

Thank you all,
Ian

Did you ever get all of you stuff?
There are not very good at finishing old orders. Im going on 18 months and a lor of major parts don't have an answer of when they will be available?

 

[Jeff W]

It took about 14-18 months before missing parts started arriving. Lift kit was first, then got more like fuel system, etc. still missing misc parts for things like the parking brake setup, but parts did eventually start showing up.

 

[Jon]

Did you ever get all of you stuff?
There are not very good at finishing old orders. Im going on 18 months and a lor of major parts don't have an answer of when they will be available?

That really sucks. What parts are you still missing and for which car?