Not understanding the delivery process, looking for help.

[Klaf]

I paid 50% down payment then 50% when it was ready to be delivered. I live 2 hours from RCR and visited a couple of times. The place was filled with rolling chassis. While I was there a trailer dropped the fiberglass for 2 cars. Those are made in Canada and that seems to be the bottleneck. Mine was the next in the queue and it took another 4 weeks. But I did have them fitted to the car. I took delivery in July and still don’t have all the parts.

 

[Rob]

Hello all,

I am unfortunately in a bit of a groundhogs day here. I would love to hear others input as to their experience from purchase to delivery of their car.

- I ordered my car September of 2022. Nothing fancy, just straight off the order sheet.

- I went off and started a different project that wrapped up July of 2023.

- In June of 2023 I heard from Fran that the car would be ready mid to end of September.

- The beginning of September I called to see if we were still on track for delivery and Vickie put me on hold to check and came back with a yes, end of month, and that I should order tires. She also gave me contact info for preferred transporters. (this was also when I started my build thread)

- I engaged with the transporter and began prepping the bay that the SL-C will be living in.

- September 29th comes and I receive a request for Progress Payment, but not full payment, which puzzled me as I was expecting to pay the full remaining amount and receive a pickup date that I could relay to the transport company who I have all T'd up.

- Talk to Vickie and it appears that the new date will be end of October, no problem, I pay my Progress Payment and change my schedule around a bit for an end of October delivery.

- Mid October comes and I reach out again for an update and I am told, end of November, beginning of December.

- It is the same story in December, "it will be end of January". Well, here we are at the end of January and I cant get anyone on the phone, I cant get an email, I am in the dark.

I have been patient and given them space to work, but if you tell me I will be needing to arrange for delivery in weeks, that means I need to do a lot of things to prep for it. When I don't hear from you as the delivery time approaches, I am going to call you.

I honestly just don't get what's going on. Last I spoke with Vickie I asked if there was something holding the car up and she said no, but would check and get back to me. That was the last communication I had with anyone at RCR.

Would love to better understand the situation, any help would be greatly appreciated. This post marks 1 year 4 months from deposit.

Fran, any light you can shed on the situation would be wonderful.

Thank you all,
Ian

I placed my order October 2023.
I'm still waiting on big items.
No real dates for balance of my parts.
All paid for.
I am still waiting and wondering if I should source the parts myself.
But why should anyone have too.
I now see I'm not the only one.
What I have received is top notch and no complaints.

 

[Dave]

Hello all,

I am unfortunately in a bit of a groundhogs day here. I would love to hear others input as to their experience from purchase to delivery of their car.

- I ordered my car September of 2022. Nothing fancy, just straight off the order sheet.

- I went off and started a different project that wrapped up July of 2023.

- In June of 2023 I heard from Fran that the car would be ready mid to end of September.

- The beginning of September I called to see if we were still on track for delivery and Vickie put me on hold to check and came back with a yes, end of month, and that I should order tires. She also gave me contact info for preferred transporters. (this was also when I started my build thread)

- I engaged with the transporter and began prepping the bay that the SL-C will be living in.

- September 29th comes and I receive a request for Progress Payment, but not full payment, which puzzled me as I was expecting to pay the full remaining amount and receive a pickup date that I could relay to the transport company who I have all T'd up.

- Talk to Vickie and it appears that the new date will be end of October, no problem, I pay my Progress Payment and change my schedule around a bit for an end of October delivery.

- Mid October comes and I reach out again for an update and I am told, end of November, beginning of December.

- It is the same story in December, "it will be end of January". Well, here we are at the end of January and I cant get anyone on the phone, I cant get an email, I am in the dark.

I have been patient and given them space to work, but if you tell me I will be needing to arrange for delivery in weeks, that means I need to do a lot of things to prep for it. When I don't hear from you as the delivery time approaches, I am going to call you.

I honestly just don't get what's going on. Last I spoke with Vickie I asked if there was something holding the car up and she said no, but would check and get back to me. That was the last communication I had with anyone at RCR.

Would love to better understand the situation, any help would be greatly appreciated. This post marks 1 year 4 months from deposit.

Fran, any light you can shed on the situation would be wonderful.

Thank you all,
Ian

Unfortunately, I have seen way too many stories just like this of rolling delivery dates and poor communication to paying customers from RCR. SMH...

 

[Bill Kearley]

CAV, is also guilty of a lot of lie's, manipulation and BS in a big way !!

 

[Steve]

Ordered 9/2018
(covid... yaaaaaaaaay)
Delivered 3/2022

Full build - Chasis, mechanical (motor, trans, wiring), and body (raw), no interior beyond tub