Jim Rosenthal
Supporter
In a previous post, one of our members enquired about who other Forum readers had used to ship vehicles, and their experiences. I answered that post with favorable reports about Passport, Intercity, and DAS (Dependable Auto Shippers). I also included an unfavorable report about VIP, who damaged my Ferrari after taking three weeks to ship it from Denver to Annapolis.
Several weeks ago I purchased a Mercedes 280SL in Reno, NV, and arranged with DAS to bring it to Maryland. The car has been in transit now for two weeks, including a week in which it was left outside in Texas (despite an agreement with DAS not to leave it outdoors at all). The delivery date, which is today, clearly will not be met. Several calls to DAS offices have produced no results, and no one is clear on where the car actually is; some say North Carolina, some say South Carolina. In these days of GPS tracking, evidently they can pinpoint the car's location to a radius of about ten feet- but not which state it's in or which direction it is moving.
I would not ship anything with Dependable Auto Shippers again; I have found them to be unreliable, disinterested, and several employees were probably lying in statements they made before the move in order to get the business. (the 'promise them anything, deliver what we damn please' school of customer service) If you are looking for transport of a vintage car, at this point I am down to only two carriers as mentioned above; PP and Intercity. All of these carriers seem to have occasional difficulty with routing and punctuality; the two mentioned above are the best, although not perfect. Dependable is undependable. I just hope the car arrives in undamaged condition; trying to pursue a damage claim with a company that acts like they do is a possibility I don't even want to contemplate.
Several weeks ago I purchased a Mercedes 280SL in Reno, NV, and arranged with DAS to bring it to Maryland. The car has been in transit now for two weeks, including a week in which it was left outside in Texas (despite an agreement with DAS not to leave it outdoors at all). The delivery date, which is today, clearly will not be met. Several calls to DAS offices have produced no results, and no one is clear on where the car actually is; some say North Carolina, some say South Carolina. In these days of GPS tracking, evidently they can pinpoint the car's location to a radius of about ten feet- but not which state it's in or which direction it is moving.
I would not ship anything with Dependable Auto Shippers again; I have found them to be unreliable, disinterested, and several employees were probably lying in statements they made before the move in order to get the business. (the 'promise them anything, deliver what we damn please' school of customer service) If you are looking for transport of a vintage car, at this point I am down to only two carriers as mentioned above; PP and Intercity. All of these carriers seem to have occasional difficulty with routing and punctuality; the two mentioned above are the best, although not perfect. Dependable is undependable. I just hope the car arrives in undamaged condition; trying to pursue a damage claim with a company that acts like they do is a possibility I don't even want to contemplate.