Re: Calling MDA Owners(poor souls)
This is the second post I've personally seen about MDA and its inferior product and—possibly worst of all—absent customer support. They are probably completely unaware that they are missing the most necessary component of success: organization.
I'm new, as you can see, and I'm the guy these companies need to cater to if they expect continued existence.
MDA is OFF-OFF-OFF my list. I'll never consider an MDA again--and for obvious reasons. MDA will never be able to overcome this permanent record of their continued failures here. In life and business, failures like this will happen. Second chances sometimes never come. In my mind, MDA is simply accumulating accurate responses to their product here which will take them somewhere. They’ve gotten on the wrong bus.
If anyone out there is interested, I'm looking for a builder who will give me ACCURATE info about their kit as opposed to blown sunshine. I realize that kits/parts take time to deliver. But receiving a bumper sticker in the mail with a short letter saying that my manufacturer appreciates my patience, in the mean time, as I continue to wait patiently for my kit/parts to arrive helps. Yes, I realize that my manufacturer is just trying to keep me happy, AND I APPRECIATE THAT!!! You can’t make this happen without simple, professional, basic, common-sense organization.
I’ve visited B&B cobra here in Missouri, and they, to me, are a good example of an organized manufacturer who builds a quality product. I contacted them about a plant tour on a date I specified, I arrived, witnessed their imperfect but wholly functional shop complex early on a Saturday morning, and never got the hard sell. I received a tour with an intelligent builder who simply forgot to comb his hair before he rolled out of bed and met me at his shop! Bad hair was an understatement. But B&B’s physical shop appeared logically-organized and efficient--and they weren’t a white-glove establishment and hadn’t jacked the price of their kits up to support overkill organization and beautiful landscaping.
The company I go with needs to know the secret: I am more important than the product they deliver...AND that the product they deliver MUST be TOP notch and offer ME something other top-notch builders don't. Ask me what I want, explain to me advantages and disadvantages of all of the choices before me, and throw in stuff like bumper stickers, sound dampening material or free powdercoat here and there—without me even asking! It’s YOUR job to make me happy—and keep me that way. YOU must maintain this relationship and expect to be the end that will flex and accommodate and keep me happy. Say what you will, but this is the way free enterprise grows; this is how your business grows and earns the Holy Grail: good word-of-mouth advertising.
I feel like I’m teaching basic marketing and ethical business practices to grade schoolers…let’s move on…
Most of us here on this forum are honed professionals. I have never run my organization in the manner MDA obviously does: with a complete disinterest for organization. MDA’s obvious practices are a recipe for repeat well-deserved disasters like the two I’ve read about there.
I say again: It's me you need to please—with your correspondence, service and product.
I want to build a 40--but if it comes down to it, I'll actually choose a cobra roadster or coupe before I will ever go with an unorganized manufacturer and his inferior product. I’d take up knitting first.
As consumers, getting what we pay for is always a gamble—and we ought never take unwise chances. I certainly think that businesses who do what MDA does should will get exactly what they earn...eventually. I have no loyalties here yet—so I can say that with complete believability. This ought to be empowering information for others seeking a GT40 manufacturer like me. You don’t HAVE to be the brunt of an unorganized manufacturer’s folly. Just make wise decisions based upon common sense—and recognize when someone’s blowing sunshine up your asp.
I’m looking for perfection, and I know that that’s NOT what I’ll ever actually wind up with. But that doesn’t mean I set my sights lower. My bean has NATURALLY written off MDA as an OBVIOUS bad pick.
Enough said.
This is the second post I've personally seen about MDA and its inferior product and—possibly worst of all—absent customer support. They are probably completely unaware that they are missing the most necessary component of success: organization.
I'm new, as you can see, and I'm the guy these companies need to cater to if they expect continued existence.
MDA is OFF-OFF-OFF my list. I'll never consider an MDA again--and for obvious reasons. MDA will never be able to overcome this permanent record of their continued failures here. In life and business, failures like this will happen. Second chances sometimes never come. In my mind, MDA is simply accumulating accurate responses to their product here which will take them somewhere. They’ve gotten on the wrong bus.
If anyone out there is interested, I'm looking for a builder who will give me ACCURATE info about their kit as opposed to blown sunshine. I realize that kits/parts take time to deliver. But receiving a bumper sticker in the mail with a short letter saying that my manufacturer appreciates my patience, in the mean time, as I continue to wait patiently for my kit/parts to arrive helps. Yes, I realize that my manufacturer is just trying to keep me happy, AND I APPRECIATE THAT!!! You can’t make this happen without simple, professional, basic, common-sense organization.
I’ve visited B&B cobra here in Missouri, and they, to me, are a good example of an organized manufacturer who builds a quality product. I contacted them about a plant tour on a date I specified, I arrived, witnessed their imperfect but wholly functional shop complex early on a Saturday morning, and never got the hard sell. I received a tour with an intelligent builder who simply forgot to comb his hair before he rolled out of bed and met me at his shop! Bad hair was an understatement. But B&B’s physical shop appeared logically-organized and efficient--and they weren’t a white-glove establishment and hadn’t jacked the price of their kits up to support overkill organization and beautiful landscaping.
The company I go with needs to know the secret: I am more important than the product they deliver...AND that the product they deliver MUST be TOP notch and offer ME something other top-notch builders don't. Ask me what I want, explain to me advantages and disadvantages of all of the choices before me, and throw in stuff like bumper stickers, sound dampening material or free powdercoat here and there—without me even asking! It’s YOUR job to make me happy—and keep me that way. YOU must maintain this relationship and expect to be the end that will flex and accommodate and keep me happy. Say what you will, but this is the way free enterprise grows; this is how your business grows and earns the Holy Grail: good word-of-mouth advertising.
I feel like I’m teaching basic marketing and ethical business practices to grade schoolers…let’s move on…
Most of us here on this forum are honed professionals. I have never run my organization in the manner MDA obviously does: with a complete disinterest for organization. MDA’s obvious practices are a recipe for repeat well-deserved disasters like the two I’ve read about there.
I say again: It's me you need to please—with your correspondence, service and product.
I want to build a 40--but if it comes down to it, I'll actually choose a cobra roadster or coupe before I will ever go with an unorganized manufacturer and his inferior product. I’d take up knitting first.
As consumers, getting what we pay for is always a gamble—and we ought never take unwise chances. I certainly think that businesses who do what MDA does should will get exactly what they earn...eventually. I have no loyalties here yet—so I can say that with complete believability. This ought to be empowering information for others seeking a GT40 manufacturer like me. You don’t HAVE to be the brunt of an unorganized manufacturer’s folly. Just make wise decisions based upon common sense—and recognize when someone’s blowing sunshine up your asp.
I’m looking for perfection, and I know that that’s NOT what I’ll ever actually wind up with. But that doesn’t mean I set my sights lower. My bean has NATURALLY written off MDA as an OBVIOUS bad pick.
Enough said.