Yes, I'm slow with shippping now and then (I don't live for ebay and have other responsibilities), and the negative response rate you quoted covers several years. How about this: 84 positive feedbacks in last 12 months, 51 in the last 6 months, and 9 in the last month, in addition, numerous buyers have left VERY positive remarks regarding my performance and their overwhelming satisfaction with items they purchased. My overall score on ebay is 96.3%. Yes, not 100% like thousands of other ebayers, but the numbers aren't so bad I think. Most importantly, NO ONE HAS EVER NOT RECIEVED WHAT THEY PAID FOR!!!!!