Just an update:
So as expected, Fran ignored my correspondence demanding a refund of deposit for breach of contract. So went ahead and had my attorney send him a demand letter via registered mail, which he received on February 2nd. Demand letter stated that he had 14 days to refund deposit or we file in court.
As expected no response, so on Monday I will instruct my attorney to start legal proceedings for the deposit refund, expenses, and damages.
At this point it's no longer about the money I am sure I will never see, nor the legal expense I will be out of pocket.
Someone needs to stand up, and show the community that RCR should not be allowed to treat customers as badly as they do.
It's unfortunate as I believe RCR makes a great product, however contracts are just that, and if you don't perform there really are consequences.
Sorry for the rant
Regards
Jeff