<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR><TD class=form><TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR><TD vAlign=top width="87%"><TABLE border=0 cellSpacing=0 width="100%"><TBODY><TR><TD class=title></TD><TD class=title width="100%">This is copied from the BA.com website. It is updated daily,
some times twice a day.
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Disruption due to volcanic activity in Iceland
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</TD></TR><TR><TD class=subtitle></TD><TD class=subtitle>Summary</TD></TR><TR><TD class=textcell></TD><TD id=desc class=textcell>
Last updated: 09:45 UK time 18 April 2010
Following further information from the Met Office about the path of the volcanic ash affecting UK airspace and airlines, there will continue to be severe disruption to our schedule.
All British Airways flights to and from London airports are
cancelled on
Sunday 18 and Monday 19 April.
Please do not go to the airport if your flight is cancelled, check the status of your flight. Check-in on ba.com is currently suspended.
If your flight is operated by another airline, please contact the operating carrier for information. We regret that we are unable to currently display accurate information for other carriers.
You are advised to check the status of your flight before leaving for the airport.
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Check the status of your flight
We are keeping our flying schedule under constant review and will aim to give you as much notice as possible once we receive more information from NATS.
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</TD></TR><TR><TD class=subtitle></TD><TD class=subtitle>More information</TD></TR><TR><TD class=textcell></TD><TD id=soln class=textcell>If you are booked to travel on a cancelled flight you can choose one of the options set out immediately below.
If you wish to travel to your original destination, you may re-book on another British Airways or BA franchise flight at your convenience, subject to availability.
- The change in booking must take place no later than three weeks after the original flight.
- Travel must be completed within ticket validity or within three months from the original flight, whichever is longer.
- Other flights in the same booking, if applicable, can be re-booked at the same time, and no extra fare is payable.
If you wish to travel to a different destination, you can contact our call centre and rebook to an alternative destination.
- The change in booking must take place no later than three weeks after the original flight.
- The alternative destination must be in the same country or a destination close by in a neighbouring country e.g. Lyon and Geneva.
- Onward travel from the alternative destination is at the customers own expense.
You may instead claim a refund for the unflown flights in your booking.
The refund will be credited to the original form of payment.
How do I change or cancel and refund my booking ?
If you made your booking with a travel agent you should contact them directly to make any changes.
If you made your booking on ba.com or through a BA call centre you may be able to change your booking online using Manage My Booking.
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Manage My Booking
Due to the exceptionally high level of calls to our call centres you are encouraged to try and change your booking yourself online before calling us. Please note that we cannot service change requests sent to us via email.
You can call us -
In the UK: 0800 727 800
In the US: 1 800 247 9297 (1 800 AIRWAYS)
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Contact details for other British Airways offices
We apologise for any delay in handling your queries in our call centres and regret the inconvenience caused by these circumstances out of our control. We have extended our call centre opening hours to manage the extra call volumes.
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<TR><TD><TR><TD></TD><TD><TABLE border=1 cellSpacing=1 cellPadding=2 width="100%"><TBODY><TR><TD class=textcell width="45%" noWrap><TABLE border=0 cellSpacing=0 cellPadding=0><TBODY><TR><TD rowSpan=6></TD><TD class=smlabel noWrap>Answer ID</TD><TD rowSpan=6></TD></TR><TR><TD class=smtext noWrap>4002</TD></TR></TBODY></TABLE></TD><TD class=textcell width="55%" noWrap><TABLE border=0 cellSpacing=0 cellPadding=0><TBODY><TR><TD rowSpan=6></TD><TD class=smlabel noWrap>Date Updated</TD><TD rowSpan=6></TD></TR><TR><TD class=smtext noWrap>18/04/2010 08.43 AM</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><!-- Custom Fields (if any) ->>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --><!-- Rating ->>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --><!-- Related Answers ->>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --><TR><TD></TD><TD></TD></TR><TR><TD class=subtitle></TD><TD class=subtitle vAlign=center>Users who viewed this answer have also viewed</TD></TR><TR><TD class=textcell></TD><TD class=textcell><TABLE border=0 cellSpacing=1 cellPadding=0><TBODY><TR><TD vAlign=baseline>• </TD><TD class=textcell>
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